Transporting Passengers with Service or Assistance Dogs

Role of Service and Assistance Dogs

Service or assistance dogs play a crucial role in the lives of individuals with disabilities:

• Support Tasks: Trained to assist with visual or hearing impairments, seizures, PTSD, or mobility issues.
• Diverse Training: Dogs are trained to perform tasks tailored to the specific needs of their owners.

Transporting Service Dogs

Guidelines for transporting passengers with service or assistance dogs:

• Non-Discrimination: Service dogs must be allowed to travel with their owners; refusal is not permitted.
• Handling Procedures: Follow the passenger's instructions for safely managing the dog during entry and exit.
• Safety Measures: Use special seat belts designed for dogs to ensure their safety and comfort during travel.

Passenger Perspective

Insight from a service user with an assistance dog:

• Owner's Concerns: Ensuring the dog's safety and comfort throughout the journey is paramount.
• Emotional Support: Describing the dog as a vital companion providing confidence and communication.